Responsible Gaming Commitment
at 12bdt
12bdt believes that entertainment is truly enjoyable only when it is kept under control. We are always by your side to keep you safe.
Our Commitment
At 12bdt we believe that online gaming is an entertainment activity, but it is important to enjoy it responsibly. We keep every player's safety in mind even before they start playing on our platform. Our goal is to create a safe, transparent, and enjoyable environment where every member can stay aware of their limits.
12bdt wants to be clear: this platform is for people aged 21 and above only. There is no way for minors to open an account or play games. Age verification is an integral part of our registration process.
Gaming is entertainment, not a source of income. If you feel that gambling is having a negative impact on your life, contact us immediately or temporarily exclude yourself.
Protection Tools & Features
12bdt gives you several effective tools to take control of your gaming experience.
Setting Deposit Limits
At 12bdt you can set daily, weekly, or monthly deposit limits on your account. Once a limit is set, it takes effect immediately. To increase a limit, a set waiting period must pass — this prevents impulsive overspending.
Time-Out Break
If you feel you need a break, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours to 30 days. During this time logging in will not be possible, but access returns automatically once the time-out ends.
Self-Exclusion
If controlling your gaming becomes difficult, choose long-term self-exclusion. It is possible to keep your account closed from 6 months up to permanently. If an attempt is made to open a new account during this period, our system will try to detect it.
Reality Check Reminder
During a session at 12bdt, a pop-up message appears at set intervals reminding you how long you have been playing. This reminder brings you back to reality and gives you the chance to make a decision.
Setting Loss Limits
There is a feature that automatically stops play after a set amount of loss. If you set a daily or weekly loss cap, no further bets will be possible once that amount is reached.
Gaming History & Review
Your full transaction and game history is available in your account. Reviewing this history regularly will help you understand where your gaming habits are heading and take action if needed.
Age Limit: Why 21+ Matters
Keeping social responsibility around adult gaming in Bangladesh in mind, 12bdt strictly follows a policy of 21 years of age or older. Minors are not mentally mature enough to make financial decisions, and online gaming can have a negative impact on their mental health.
If there are underage members in your home, you are advised to use parental control software on your device. Never share your login details and always remember to log out of your account when stepping away from the device.
If it is proven that an account holder is under 21 years of age, that account will be closed immediately and all deposited funds will be returned.
10 Tips for Healthy Gaming
Following these simple rules will keep gaming a source of enjoyment at all times.
Set a Budget
Set a fixed budget for gaming. Never use money meant for bills, rent, or food for betting.
Stick to Time Limits
Decide in advance how long you will play each day. Set a timer and take a break when the time is up.
Do Not Make Decisions Out of Emotion
Avoid placing more bets out of anger or frustration after a loss. Make decisions with a clear head.
Do Not Try to Chase Losses
Betting more to try to recover lost money is a dangerous habit. Each session should start fresh.
Do Not Play with Borrowed Money
Never gamble with borrowed or loaned money. This increases financial hardship and mental stress.
Not Under the Influence of Drugs or Alcohol
Gaming under the influence of drugs or alcohol reduces sound judgment and increases the chance of loss.
Treat It as Entertainment
Do not think of gaming as a source of income. It is purely an entertainment activity — enjoy it that way.
Take Regular Breaks
Avoid long sessions. Take a break at least once every hour and let your body and mind rest.
Stay Connected with Family and Friends
Do not let gaming cut you off from your social life. Spend quality time with family and friends.
Do Not Hesitate to Ask for Help
If you have trouble controlling your gaming, the 12bdt support team is always there for you. Asking for help is a sign of strength.
Warning Signs of Problematic Gaming
If any of the following signs appear in you or someone you know, consider seeking help.
- Being unable to stop even after spending more than your budget.
- Continuously betting more and more to try to recover lost money.
- Feeling anxious, irritable, or in a bad mood when unable to play.
- Neglecting responsibilities to family, friends, or work in order to spend time gaming.
- Lying to family to hide gaming expenses.
- Sleep, eating, or health being harmed because of gaming.
- Relying on gaming winnings to pay bills or meet daily needs.
- Repeatedly failing to stop even when wanting to.
Ways to Get Support
You are not alone. The 12bdt support team is by your side 24/7.
12bdt Support Team
If you feel that gaming is causing problems in your life, our specialist support team is ready to help you. They can communicate in both Bengali and English.
Use the platform's live chat for instant support 24 hours a day, 7 days a week.
Email us for a detailed discussion: [email protected]
All your conversations are kept completely confidential. There is no shame in asking for help.
The support team will directly assist you to exclude yourself or set limits.
Questions About Responsible Gaming
Answers to frequently asked questions are provided below.
Play Responsibly, Enjoy the Experience
Gaming at 12bdt always takes place in a safe and controlled environment. Enjoy your favourite games today — by setting limits and playing wisely.